Drykorn Jumper Arwen with Alpaca

Return and Refund Policy

At SILVERCAT, we want you to be completely satisfied with your purchase. If you need to return an item, please review our policy below:

1. Return Window: You can return products within 14 days of delivery.

Return Charges: If you wish to return an item for any reason, a return shipping fee of ₹99 will apply. Please note that this fee is applicable only for returns without a valid reason. If you received a damaged item or the wrong product, the return shipping fee will not apply.

3. Eligibility: Items must be in their original condition, unworn, and with all tags attached. 

4. Process:
   - To initiate a return, please contact our customer service team at silvercat.in@gmail.com Or Chat Us On WhatsApp
   - Provide your order number and details about the item you wish to return.

5. Refunds: Once we receive the returned item and confirm it meets our policy, We will process your refund within 3 days of receiving the returned item.

6. Exclusions: Certain items may be non-returnable, such as final sale or clearance items.

Thank you for shopping with SILVERCAT!